Troubleshooting Common Issues with Touch Screen Devices

When touch screens stop working, it can be incredibly frustrating, especially since touch screens are often the primary means of interaction with phones and tablets. However, we’re here to help you troubleshoot and potentially fix these common touch screen issues.

Some of the common causes of touch screen problems include dirt or moisture on the screen, low touch sensitivity, interference from peripherals, and outdated drivers. But don’t worry, we have a range of troubleshooting steps you can take to get your touch screen back in working order.

First, try restarting your device. This simple step can often resolve temporary glitches that affect the touch screen. If that doesn’t work, you can try cleaning the touch screen and screen protector. Sometimes, a layer of dirt can interfere with touch sensitivity. Use a soft, lint-free cloth to gently wipe the screen and remove any smudges or debris.

If your device has come into contact with moisture, such as rain or spills, it’s important to dry it off thoroughly. Turn off the device immediately and use a clean, dry cloth to remove any excess moisture. Avoid using heat sources like hair dryers, as they can damage the device.

Another troubleshooting step is to tap the corners of the phone or tablet firmly. This can help recalibrate the touch screen and resolve any issues caused by temporary glitches. Additionally, removing any peripherals connected to your device, such as gloves or screen protectors, can eliminate interference and improve touch screen responsiveness.

If these steps don’t solve the problem, try enabling safe mode on your device. This mode disables all third-party apps and can help identify if an app is causing touch screen issues. You can also check the touch screen settings on your device and adjust them as necessary.

In some cases, touch screen issues may be caused by outdated or corrupted drivers. To resolve this, try calibrating or updating your touch screen drivers. Your device manufacturer’s website should have instructions on how to do this.

If none of these troubleshooting steps work, you may need to consider more drastic measures. Performing a system restore can often resolve software-related touch screen issues. Alternatively, restoring your device to factory settings may be necessary.

However, if all else fails, and your touch screen is still unresponsive, it may be time to seek professional repairs or consider getting a new device. Our aim is to help you get your touch screen working again, so don’t hesitate to reach out if you need further assistance.

How to Confirm if Your Device Has a Touch Screen

Before troubleshooting touch screen issues, it’s important to confirm if your device has a touch screen or not. Here are some steps you can follow to determine the presence of a touch screen:

  1. In Windows, you can search for “View pen and touch info” in the Start menu or search bar. This will open the Pen and Touch dialog box where you can check the device specifications and see if it mentions the presence of a touch screen.

  2. Alternatively, you can visit the manufacturer’s website and search for your device model. Look for the original system configuration or monitor specifications to find information about the presence of a touch screen.

  3. For Dell touch-enabled monitors, ensure that the USB cable is connected between the monitor and the computer. This connection is necessary to enable touch screen functionality.

If, after following these steps, you determine that your device does not have a touch screen, the troubleshooting steps specific to touch screens may not apply to your situation. In such cases, it’s recommended to seek alternative solutions or contact the device manufacturer for further assistance.

Alternative Methods for Controlling Your Device

If your touch screen is completely unresponsive, there are alternative ways to control your device without relying on touch. One option is to use voice control apps like Google’s Voice Access. These apps allow you to navigate through your device using speech commands, which are assigned to specific actions on the screen. By simply speaking the assigned number, you can effortlessly control your device and perform various tasks.

Another alternative method is to use facial gestures. Apps like EVA Facial Mouse Pro utilize the front-facing camera of your device to track your head movements. This allows you to control a virtual cursor on the screen by simply moving your head. By selecting different areas on the screen with your head movements, you can access different functions and features of your device.

In addition to voice control and facial gestures, you can also connect an external keyboard and mouse to your device. If your device has the necessary ports, this can be a convenient way to control your device without relying on the touch screen. Whether you’re typing, navigating, or clicking, the external keyboard and mouse provide a familiar and precise method of control.

These alternative methods offer temporary solutions until your touch screen is fixed or replaced. Whether you prefer voice control, facial gestures, or an external keyboard and mouse, there are various options available to ensure that you can continue using your device effectively and efficiently.